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Need to Cancel?

  • Cancellations or rescheduling are accepted with 24 hours notice for a full deposit refund

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  • Cancellations less than 24 hours will result in forfeiture of the deposit

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  • No-shows require payment of the full originally booked time slot before rebooking is allowed

Stuff happens, and sometimes you need to cancel your appointment with us because of reasons that are out of our control, like bad weather and medical emergencies. We get it. If you need to cancel less than 24 hours before your appointment, just give us a call or shoot us a message letting us know. If you don’t let us know why have to cancel less than 24 hours before your appointment, we require payment of the full originally booked time slot before

re-booking with HB Luxe Nail Studio

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Upon Arrival

  • Kindly notify us by text if you anticipate being more than 5 minutes late. We understand that delays happen, and up to 10 minutes is generally acceptable with prior notice. Exceeding this timeframe may result in the loss of your deposit
     

  • Regrettably, we cannot accommodate children and pets during appointments to maintain a focused and efficient environment

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  • Upon your arrival, please send a text to confirm your readiness. We will promptly provide you with detailed instructions for your scheduled appointment

We are genuinely excited to welcome you as a valued client and look forward to providing you with an exceptional experience.

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DEPOSIT

A $25 deposit is required for all appointments, which will be credited towards your service.

This small fee plays a crucial role in building trust and fostering a positive customer relationship. It's a seamless process, credited towards your service, ensuring smooth scheduling and exceptional experiences. Thank you for your cooperation and trust in our commitment to your satisfaction.

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